Privacy Policy

ARTICLE 1 – PERSONAL DATA COLLECTED

When you make a purchase in our store, as part of our purchase and sale process, we collect the personal data you provide to us, such as your name, mailing address, and email address.

When you browse our store, we automatically receive your computer’s Internet Protocol (IP) address, which gives us information about the browser and operating system you use.

Email marketing (if applicable): with your consent, we may send you emails related to our store, new products, and other updates.

SMS marketing (if applicable): by entering your phone number during the order, you consent to receive SMS messages (order tracking and abandoned cart recovery), as well as promotional offers. SMS messages do not exceed 4 per month. You can opt out at any time by sending STOP via SMS.

ARTICLE 2 – CONSENT How do we obtain your consent?

When you provide us with your personal data to complete a transaction, verify your credit card, place an order, arrange a delivery, or return an purchase, we assume you consent to the collection and use of such data solely for those purposes.

If we ask you to provide your personal data for another reason, such as marketing purposes, we will either ask for your explicit consent or provide you with a way to opt out.

How can I withdraw my consent?

If, after giving us your consent, you change your mind and no longer agree to be contacted, to the collection, or to the disclosure of your data, you can notify us by contacting contact@visioraoptics.com.

ARTICLE 3 – DISCLOSURE

We may disclose your personal data if required by law or if you violate our Terms of Sale and Use.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services to you.

Your data is stored in Shopify’s data storage, databases, and the general Shopify application. Your data is stored on a secure server protected by a firewall.

Payment

If you make your purchase via a direct payment gateway, Shopify will store your credit card data. These data are encrypted according to PCI-DSS security standards.

Purchase transaction information is kept only as long as necessary to complete the order. After the order is completed, such information is deleted.

All direct payment gateways comply with PCI-DSS, managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express, and Discover.

For more information, you can review Shopify’s Terms of Use or Shopify’s Privacy Policy.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, third-party providers we use only collect, use, and disclose your data to the extent necessary to provide the services they offer us.

However, some third-party providers, such as payment gateways and other transaction processors, have their own privacy policies governing data that we are required to provide for transaction processing.

We encourage you to read their privacy policies carefully to understand how they handle your personal data.

Some providers may be located in jurisdictions different from yours or ours. Therefore, if you proceed with a transaction involving a third-party provider, your data may be subject to the laws of the jurisdiction in which that provider or its infrastructure is located.

Once you leave our site or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our Terms of Sale and Use.

Link

Our site may contain links to other sites. We are not responsible for the privacy practices of those sites, and you are encouraged to read their privacy policies carefully.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that data is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card data, it is encrypted via the SSL protocol and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional generally accepted security measures.

COOKIES

Here is a list of the cookies we use, so you can choose whether to allow them:

_session_id: unique session identifier

_shopify_visit: no data stored, persists for 30 minutes

_shopify_uniq: no data stored, expires at midnight of the next day

cart: unique identifier, persists for 2 weeks

_secure_session_id: unique session identifier

storefront_digest: unique identifier for password-protected stores access

ARTICLE 7 – AGE OF CONSENT

By using this site, you declare that you are at least of legal age in your state or province of residence and that you have given your consent for any minors in your care to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the site.

In the event of acquisition or merger of our store with another company, your data may be transferred to the new owners.

QUESTIONS AND CONTACTS

If you wish to access, correct, modify, or delete any personal information we hold about you, file a complaint, or obtain more information, you can contact the Data Protection Officer at:

📧 contact@visioraoptics.com