Shipping Policy
At VisioraOptics, we commit to shipping orders as quickly as possible, ensuring clear and transparent tracking at every stage.
Preparation times All orders are prepared and shipped within 1–2 business days (excluding weekends and holidays).
Once the order has been shipped, you will receive a confirmation email with a tracking link.
Delivery times Delivery times vary by destination:
USA: 5–8 business days Europe: 5–10 business days
These times are indicative. Delays may occur during periods of high volume or for reasons outside our control (holidays, strikes, etc.).
Order tracking After shipment, you will receive a tracking link by email to follow your package in real time.
Shipping costs Standard shipping: free.
Wrong address or unclaimed package It is the customer’s responsibility to provide a complete and correct delivery address.
In case of return to sender for an incorrect address or unclaimed package, re-shipping costs may be charged.
